Refund policy
RETURN & REFUND POLICY
Return & Refund Policy
Thank you for shopping at Streamline Pro Shop. We take pride in offering high-quality products for athletes and customers. Please review our return policy carefully before making a purchase.
All Sales Policy
Due to the nature of our products, all sales are considered final unless the item arrives damaged or defective.
Damaged or Defective Items
If you receive a damaged or defective item, you must contact us within 3 days of delivery.
To process your claim, please provide:
- Order number
- Clear photos of the item
- Description of the issue
Once approved, we will offer:
- A replacement, or
- Store credit (depending on availability)
Exchanges
We do not offer refunds, but exchanges may be considered in special cases if:
- The item is unused
- In original condition
- With tags and packaging intact
Customer is responsible for:
- Return shipping costs
- Shipping for the replacement item
Non-Returnable Items
The following items are not eligible for returns or exchanges:
- Swimwear (for hygiene reasons)
- Personalized or custom items
- Final sale or clearance items
Shipping Costs
Shipping fees are non-refundable.
We are not responsible for:
- Lost or delayed packages caused by carriers
- Incorrect shipping information provided by the customer
Refunds
Refunds are not issued unless required by law or in extreme cases approved by management.
Contact Us
For any return-related inquiries, please contact us at: